As a food manufacturer we have a particular responsibility towards our consumers in three areas: health and nutrition, product quality and product safety and transparent consumer information and communication

Consumer Communication

We act responsibly in the way we inform and communicate with our consumers. Our efforts include:

  • Offering transparent information
  • Clear policy on product labeling - employing the new EU legislation on product labeling (Food Information for Customers Regulation)
  • Promoting activities for a healthy lifestyle
  • Clean labeling policy in place
  • Signed the EU pledge not to advertise to children below 12, if nutritional criteria are not met

Examples of what we have achieved so far

Responsible marketing is mandatory

The Intersnack Group is a member of the European Snacks Association (ESA) and a signatory of the EU Pledge, a voluntary initiative by leading food and beverage companies to change food and beverage advertising to children under the age of twelve in the European Union.

In 2018, the EU Pledge was further enhanced to increase transparency and accountability by launching a mechanism through which members of the public and organisations can question the compliance of marketing communications with the commitment.

More information can be found here.

If you wish to file a complaint, click here.

Choice

We offer each consumer a wide selection of salted and unsalted, reduced-fat and low-fat products, in different packaging sizes etc.